Every device ready before it reaches your team
Full preparation and readiness for enterprise devices is covered, from the moment hardware arrives at the facility to the moment it reaches your user's desk.
Lifecycle stage · Build
Devices arrive. Nothing is ready
Hardware lands at your facility unconfigured. Your IT team spends days imaging machines, tagging assets and logging serial numbers. Users wait. Projects start late. And nobody planned for what happens when those devices eventually need to be returned or replaced.
Prepared before it ships. Documented from day one
Everything between procurement and the user's desk is covered, receiving, warehousing, imaging, configuration, asset tagging and dispatch readiness. Every device leaves the facility configured, documented and ready to use.
The full preparation scope
Receiving & Warehousing
Hardware received at the intake facility, inspected and logged against the purchase order. Stored securely until the deployment window opens.
Inventory Management
Every asset tracked from receipt to dispatch. Serial numbers, configurations and quantities reconciled throughout.
Asset Tagging
Asset tags applied and mapped to serial records before dispatch. Your IT and finance teams have a complete asset register from day one.
Device Build & Imaging
OS build, approved applications and security configuration applied, tested and verified on every device before it leaves the facility.
Configuration & Kitting
Devices configured to role-based standards, different builds for different teams, kitted with accessories where required.
Dispatch Readiness
Every device packed, labelled and prepared for delivery, single location or multi-site, phased or in one wave.
IMACD
Install, move, add, change and dispose, managed as a structured programme with documentation at every stage.
Refresh Coordination
Outgoing devices collected and routed to recovery in parallel with incoming device deployment, no gap, no idle assets.
Asset Reconciliation
Final reconciliation of deployed assets against the original order, serial records, delivery confirmation and handover documentation provided on completion.
Who it is for
Enterprises running bulk refresh programmes
Retiring one fleet and deploying another without disrupting operations.
GCCs and new office setups
Everything prepared and documented before the first employee sits down.
Multi-site organisations
Phased deployment across locations, each with its own acceptance record.
IT teams without in-house imaging capacity
Offload preparation entirely, devices arrive ready, not requiring IT resource on arrival.
What happens before delivery
- 01
Receive and reconcile
Hardware received at the intake facility and reconciled against the purchase order.
- 02
Agree standards
OS build, applications, security settings and asset tag format confirmed.
- 03
Image and tag
Every device imaged, configured, tagged and quality-checked.
- 04
Dispatch
Dispatched to your location, phased or all at once, with delivery confirmation.
- 05
Collect outgoing
Outgoing devices collected and routed to recovery in the same window.
Plan a device rollout with preparation already handled
Share your volumes, configuration standards and deployment window, and the readiness plan is confirmed.